Customer Service/Sales Representative

Consumer Goods; Chicago

Customer Service/Sales

Responsibilities

  • Manage all inbound customer service calls to assist customers with timely and accurate answers
  • Respond to customer inquiries by telephone, email or direct mail
  • Schedule and enter sales appointments for estimates
  • Superior coordination with other departments
  • Set service appointments and handle new customer service inquiries
  • Process Finance applications
  • Answering web lead inquiries (e-mail and outbound phone exchanges with customers)
  • Ability to use internet maps to help product specialists
  • Communication with Product Specialist, Fulfillment employees, and other staff is critical

 

Requirements

  • Call Center experience (Minimum one year)
  • Organizational skills and outstanding oral and written communication abilities are required
  • Proficient Microsoft skills (Word, Excel)
  • 40+ WPM
  • Ability to work in a fast-paced and demanding environment
  • Key skills include, but are not limited to, using a multi-call phone system, data entry, and sales skills

JO#116016

Apply Online or download the Acrobat PDF file (160k file size) for faxing.

ABOUT US

THE LARKO GROUP SPECIALIZES IN STAFFING FOR OFFICE ADMINISTRATION AND EXECUTIVE SUPPORT FOR MANY OF CHICAGOLAND’S FINEST AND MOST REPUTABLE EMPLOYERS. TLG STAFFS DIRECT HIRE, TEMPORARY, & TEMP-TO-HIRE POSITIONS. WE ARE KNOWN FOR OUR TIMELY AND ACCURATE PLACEMENT, UNPARALLELED CUSTOMER SERVICE, AND OUTSTANDING CANDIDATES! SO WHETHER YOU’RE LOOKING TO HIRE YOUR NEXT STAR EMPLOYEE OR STEP INTO THE RIGHT JOB, LET THE LARKO GROUP WORK FOR YOU. CHICAGO’S STAFFING INDUSTRY LEADER SINCE 1993!