A prominent New York financial services firm is seeking a dynamic professional to be the welcoming face of the office, offering top-notch concierge-level service to all visitors. The ideal candidate is cheerful, reliable, tactful, and committed to providing exceptional hospitality. Responsibilities include greeting guests, facilitating smooth in-person meetings, and maintaining common areas.

This role offers the chance to excel in an entrepreneurial setting. If you’re ready to make a difference, apply now!

Responsibilities

• Greet guests with and provide a white glove level of service to anyone who comes through our doors.
• Works closely with the team to maintain the highest tier of polish and professionalism.
• Ensures lobby, kitchens/conference rooms are kept clean, organized, inviting, and maintained at a high standard.
• Restock the office, conference center, and kitchens with supplies and notify the team when inventory is low.
• Unpack all deliveries and boxes and put away items accordingly.
• Distribute inbound mail and prep outgoing mail and packages, including FedEx.
• Will be responsible for weekly lunch orders for the team every Tuesday and Wednesday.
• Ability to troubleshoot conference room technology required for meetings and involve Operations/IT to remedy issues.
• Maintains office security procedures by registering all guests and monitoring visitors entering and exiting the office. Visitors in the office occur 2-3x per week on average.
• Miscellaneous errands are required, including post office, food pick-ups, etc.
• Miscellaneous office support such as updating feature walls, printing documents, contact management, and any other administrative tasks that may be needed.
• Provide ad hoc support (administrative in nature) to the rest of the firm including the investment, operations, and business development teams.

Ideal Experience

• Bachelor’s degree required.
• Minimum 2+ years’ experience preferably in hospitality or a similar industry.
• Excellent written and verbal communication skills for both internal and external needs.
• Demonstrated track record of interacting with senior-level people and outside constituents.
• Ability to hold sensitive information in confidence.
• Solid organizational skills – able to handle multiple tasks in a fast-paced environment.
• Skilled in Microsoft Word, PowerPoint, Excel, Outlook, Teams, and Zoom software.

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